A1 Bespoke Process and Procedures

1. Brief Introduction:

This will be a brief check in call to align with starting process and our category offerings aligned with your desired delivery date of your custom piece. 

2. Reserve fee | Deposit Fee:

  • ​Consultations: Once the brief introduction is done we can Decide if the design type will require a consultation fee which includes (1) sketch or a design summary. The consultation fee covers time sourcing for material & notions to make custom garment.

  • If client decides to proceed with booking designer to make custom item then the consultation fee will be deducted from the total cost of your entire order. Otherwise this fee is non-refundable.

  • RESERVE CONSULTATION FEE​ ​$100 - This fee is non-refundable and will be deducted from your entire order’s grand total.

  • Once the design finalized the client will pay a 50% deposit of the grand total prior to our measurement and profile session.

  • Designer will not start on the order unless the deposit fee has been paid in full. Only PAID deposits or full payments are considered as a valid order. 

  • Production Time Varies depending on each design but our normal time is 4-6 weeks or the time discussed with your designer. Speedy production can be discussed during our initial call.

  • Final Fittings Stage: Client must pay the remaining balance prior to meeting for the final fitting.

  • Client is entitled to one or two fittings located at designer's place of business or preferred partners.

  • Designer will not meet client outside place of business hours for fittings.

  • Client is limited to two guests at each fitting. Children must be accompanied at all times by an adult.

  • Fittings can last up to one hour. During this time, designer will make adjustments to the garment, client can ask for minor changes if needed for designs:

  • Once order is placed, fabric is purchased. Client has 24 hours to change design request or design will be as is.

    5. Payments accepted: We accept cash, credit card, and debit cards only. Invoices will be sent via email or text for payment.

    6. Refund Policy:. No refunds on any custom made orders. Reasons being is that we specifically make this piece for you and only you, according to your measurements. If there were errors made on our behalf we can alway honor and discuss a reasonable solution.


    (For online clients: Once deposit is made, it will be considered as an agreement of signature. You are acknowledging that you understand the full policy and procedures for Tailoring Your Manifestation)